Frequently Asked Questions

  1. How do I set up an online account?
  2. Can I view my account information?
  3. I forgot my login information. What should I do?
  4. How do I speak to someone at Washington National about my account?
  5. How does Washington National keep my information secure?
  6. What will Washington National do with my personal information?
  7. What is your policy about “Cookies?”
  8. How can I be certain that my connection to your web site is secure?

How do I set up an online account?

Refer to the information you received from your agent or employer when you purchased your Washington National policy. If you still need help, call (800) 541-2254, Monday – Friday from 8 A.M. to 6 P.M. EST.

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Can I view my account information?

Yes! Once you set up your online account, click “My Policy” on the Support page to see your policy information. Or click here to log in.

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I forgot my login information. What should I do?

Click here if you’ve forgotten your username and password. You will need to re-enter your account information. If you still need help, please call (800) 541-2254, Monday – Friday from 8 A.M. to 6 P.M. EST.

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How do I speak to someone at Washington National about my account?

Please call (800) 541-2254, Monday – Friday from 8 A.M. to 6 P.M. EST.

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How does Washington National keep my information secure?

We are committed to keeping your information private and protected. Click here to see our privacy policy.

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What will Washington National do with my personal information?

We will never share your information with any other company or organization. We retain your information solely for the purpose of providing you with convenient online services.

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What is your policy about “Cookies?”

Washington National uses Cookie technology only to store the user profile you create to connect to our site. This information is stored on your computer’s hard drive and is encrypted to prevent an unauthorized party from accessing the information. Our web site never stores your password locally on your computer; that’s why you must enter your password each time you access account information on our site. Because Cookies are required to login to washingtonnational.com, we recommend that you modify your browser settings to accept Cookies so that you can save your user profile and enjoy the optimum online experience.

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How can I be certain that my connection to your web site is secure?

Our site uses Secure Sockets Layer (SSL) technology to encrypt and transmit personal information between your computer and our Web servers. When you enter information on a page requiring personal data, your browser is automatically set to SSL mode, and you will see a picture of a padlock near the bottom of your browser window. The padlock tells you that your connection is secure.

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Policies underwritten by Washington National Insurance Company, home office: Carmel, IN. These policies have limitations and exclusions. For costs and complete details of coverage, contact an agent.

Policies, benefits and riders are subject to state availability. Not all listed options, benefits and riders are available on all policies, and some may have additional cost.

Washington National Insurance Company is not licensed, and does not solicit business in the state of New York.

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